Step-by-Step: Fixing 'Multiple Same SKU'

Learn how to quickly resolve the 'Multiple Same SKU' error in QuickSync

One common issue eCommerce sellers face is duplicate SKUs (Stock Keeping Units) appearing in their inventory, which can cause syncing errors across platforms --this is mostly common to Shopify sellers.  In this article, we’ll guide you step-by-step on how to resolve this issue:

Step 1: Identify Duplicate SKUs in Shopify

  • Log into Shopify: Navigate to your Shopify admin panel.
  • Go to Products > Inventory: This section displays all your products along with their SKUs.
  • Search for Duplicates: Look for repeated SKUs in the list or use Shopify’s search bar to locate specific items.

Duplicate SKUs in Shopify Example - QuickSync

Step 2: Bulk Edit SKUs in Shopify

  • Select All Products:
    • Use Shopify’s bulk edit feature to modify multiple products at once.
    • Click on “Bulk Edit” after selecting all products.
  • Remove Existing SKUs:
    • In the bulk edit table, clear the current SKUs column for all selected products.
    • This step removes the duplicates and prepares your inventory for a clean synchronization.
  • Save Changes:
    • Confirm your edits and save changes to the inventory list.

Bulk Edit SKUs in Shopify

Step 3: Sync Products with QuickSync

  • Access QuickSync Dashboard:
    • Log into your QuickSync account and go to the dashboard.
  • Enable Sync Options:
    • Select the Sync Products button.
    • Check the boxes for Create Products and Create SKUs

These settings ensure that any missing products are recreated. Unique SKUs are automatically assigned during the sync process.

  • Run the Sync Process:
    • Click on the “Start Syncing” button.
    • Allow a few moments for QuickSync to process the data.
    • Once complete, your inventory will have unique, clean SKUs.

Step 4: Verify the Sync Results

  • Confirm that all SKUs are now unique.
     

Handling duplicate SKUs doesn’t have to be a headache. By following these steps, you’ll save time, reduce errors, and create a seamless experience for your customers across platforms.