What is “No Match Found”?
A "No Match Found" error happens when products listed on one platform don't exist on another sales channels. Here's a simple and straightforward guide to help you effectively fix this using QuickSync, ensuring that your product listings are accurately synchronized across all platforms:
How to fix it?
Step 1: Open QuickSync and Navigate to the Unsynced Tab
- Go to the Unsynced Tab in the dashboard. This is where all the "No Match Found" products are listed.
- Browse through the listed products to see what’s listed.
Step 2: Enable the "Create Products" Option
Now, we’ll let QuickSync do some heavy lifting by creating new product entries where needed.
- Click on the Sync Products button.
- Toggle the "Create Products" option to ON.
This feature tells QuickSync to create a product on the platform where it’s missing, using the data available from the other platform.
Step 3: Verify Synced Products
Once the syncing process is complete:
- Check the Synced Tab in QuickSync to confirm that the previously unsynced products have been resolved.
- Verify product details like SKUs, pricing, and stock levels to ensure everything matches perfectly.
Pro Tip: If products are still unsynced, double-check their SKUs on both platforms. SKUs must match exactly for QuickSync to recognize them as the same product.