At QuickSync, we strive to provide a reliable and satisfying experience. If you need to request a refund, the process is straightforward. Regardless of how you subscribed—via our website or through an app store—all refund requests must be submitted to our support team. Follow the steps below to initiate your refund request.

Steps to Request a Refund

1. Prepare Your Information

• Before reaching out to support, gather the following details to streamline your refund request:
• The email address associated with your QuickSync account 
• Details of the subscription or transaction, including dates and amounts
  A clear explanation of the reason for the refund request

2. Contact QuickSync Support

Email: Send an email to support@quicksync.pro with the subject line “Refund Request” and include the details mentioned above.
Live Chat: Alternatively, use the live chat feature on quicksync.pro to initiate your request.

3. Await Support Team Review

Our team will review your request and respond within 3-5 business days.
If your refund is approved, the processing time may take 7-10 business days, depending on your payment method.

Frequently Asked Questions

1. Am I eligible for a refund?

• Refunds are typically granted for the following reasons:
  • Accidental charges
  • Technical issues affecting your usage
  • Early cancellations within the billing cycle

2. What if I installed QuickSync via an app store?

• Even if you subscribed through platforms like Shopify or Clover, all refund requests must be directed to QuickSync support. Our team will handle the review and processing.

3. How will I know if my refund is approved?

• Once your request is reviewed, our team will notify you via email regarding the outcome.