Order Syncing

This feature helps streamline your order management, focus more on growing your business and less on manually tracking orders.

Written By QuickSync Admin (Super Administrator)

Updated at November 18th, 2024

Managing orders across multiple sales channels can be a logistical challenge. QuickSync simplifies this process with its Order Syncing feature, where all connected stores send orders to a designated Fulfilment Store* for centralised processing. QuickSync also syncs critical details like order notes, line items, shipping, and discounts.

*Currently, Only Shopify and Clover can act as Fulfilment Stores

Key Features of Order Syncing

1. Centralized Fulfillment

Designate Shopify or Clover as your Fulfillment Store, where orders from all connected sales channels are consolidated.

2. Order Details Syncing

QuickSync ensures that key order details are synced to the Fulfillment Store for a comprehensive view, including:

  • Order Notes
  • Line Items
  • Shipping Information
  • Discount Details

3. Product Matching with SKUs

QuickSync attempts to link each line item in an order to an existing product in the Fulfillment Store using SKUs.
If a matching SKU is found, the product is linked automatically.

4. Custom Item Handling

If no matching SKU is found for a line item, QuickSync creates it as a Custom Item in the Fulfillment Store, ensuring all order details are preserved.

5. Real-Time Updates

Orders are synced as they are placed, providing real-time visibility and control over fulfilment processes.

How to Use Order Syncing

Step 1: Set Up Your Fulfillment Store

  • Log in to your QuickSync dashboard.
  • Navigate to the Order Syncing section.
  • Choose either Shopify or Clover as your Fulfillment Store.

Step 2: Enable Order Syncing

  • Turn on Order Syncing in the QuickSync dashboard.
  • QuickSync will automatically start sending orders from connected stores to the designated Fulfillment Store.

Example Use Case

You sell on Etsy, TikTok, and Amazon, with Shopify as your Fulfillment Store.

1. Order Placement:

  • A customer places an order for a T-shirt on Etsy.
  • The order includes shipping and a discount code.

2. QuickSync in Action:

  • QuickSync transfers the order to Shopify as the Fulfillment Store.
  • Line items, shipping details, discounts, and notes are synced accurately.
  • QuickSync checks for matching SKUs in Shopify:
    • If a matching SKU is found, the T-shirt is linked to an existing product.
    • If no SKU match exists, the T-shirt is created as a Custom Item in Shopify.

3. Result:

  • The order is ready for processing in Shopify, with all details intact.

Benefits of Using QuickSync for Order Syncing

1. Simplified Fulfillment Workflow: Manage all your orders in one centralized Fulfillment Store.

2. Time-Saving Automation: Orders are synced automatically in real time, reducing manual data entry.

3. Error-Free Product Matching: Ensure line items are accurately linked to existing products using SKUs or created as custom items if necessary.

4. Comprehensive Order Details: Keep critical information like shipping, discounts, and notes intact for seamless order fulfillment.

Why Choose QuickSync for Order Management?

QuickSync’s Order Syncing feature eliminates the complexities of managing orders across multiple platforms. By consolidating orders into a Fulfillment Store and syncing all necessary details, QuickSync ensures a streamlined workflow, improved efficiency, and reduced errors.

Start syncing your orders with QuickSync today and take control of your fulfillment process!